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Terms and Conditions
This information is provided to ensure all our guests receive the highest standard possible and avoid disappointment.
Rates and Availability:
The house availability and prices are accessed through the drop down menu of each house name.
Rates can change without notice.
All bookings are weekly Saturday to Saturday. (except Easter)
Check in after 2pm and check out before 10am.
Linen charge of $10 per person if required. This includes tea towels, sheets, doonas, blankets, pillows, bath towels, mats, hand towel, washers and soap.
Payment Process:
50% deposit is required within 5 days of booking to secure your holiday.
Payment method is by internet transfer or Commonwealth Bank Australia deposit only. No cheques please.
The remaining 50% and $300 security bond is required 30 days prior to your arrival date. This bond is an insurance to cover the cost of any damage and will be returned by cheque provided the property has been left in a satisfactory condition to that found on arrival. Eg BBQ/oven/property left clean.
If the final payment and bond are not received by the due date we reserve the right to cancel the booking.
Key collection and directions will be forwarded by email when final payment is received.
Booking Confirmations:
Once your booking form is received you will be sent an email confirming the details of your holiday together with instructions on how to pay your deposit, the balance and other related details.
Cancellations:
All cancellations must be advised in writing. No refund of the deposit can be made unless and until the holiday house is re-let. If this is achieved the deposit will be returned less a $100 administration fee.
Safety: We welcome you to use, operate and enjoy all furnishings, equiptment, etc within the property. Please use your own judgement and check everything(bike brakes, etc) before use to ensure your enjoyment and safety. We take no responsibilty for injury or problems that may occur during your personal use.
Pets:
All dogs are welcome inside under supervision but are not allowed on furniture or beds. Guests will be held responsible for damage their pets causes, which will be deducted from the bond. It is our policy that all pets have up to date vaccinations and have been treated appropriately for fleas.
Please also ensure that dogs are not left unattended for extended periods which may cause them distress and neighbours.
General - the following conditions also apply:
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All tenants checking into any of our houses and signing the terms and conditions must be over 18 years old unless accompanied by an adult. ID may be required.
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Any breakages, damage, or loss are the tenant’s responsibility during their stay.
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Smoking inside the house is not permitted. While smoking outside cigarette butts must be disposed of appropriately.
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The owners take no responsibility for the theft or loss of tenant's property.
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Any breach conditions may result in termination of tenancy and/or loss of bond.
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The booking is made in good faith and we cannot accept claims for costs relating to booking mishaps/misunderstandings other than a full refund of the booking fees within the constraints of the above conditions.
We sincerely thank you in advance for following these terms and conditions and trust that your pet friendly holiday is enjoyable and relaxing for you, your family and pooch! | 
